Companies around the world are using Salesforce Cloud Computing and CRM solutions to manage their customer relationships. By integrating Modzy with Salesforce, users have AI-generated insights around customer feedback and can efficiently prioritize and address high-value issues and challenges.
Use any model within Salesforce with our APEX template.
Understanding customer sentiment helps prioritize requests to improve customer experience. This is done through the power of AI, specifically with a Sentiment Analysis model from the Modzy model marketplace. In this example, we analyze customer feedback saved in Salesforce for sentiment, using that to prioritize customer service response.
Updated 2 months ago